Here at Wusah we have a no-hassle return policy. We will take back your purchase, no questions asked, within 30 days of your purchase date.
In order to be eligible for a refund(excluding shipping costs) your item(s) must be unopened and in their original packaging.
If you return or exchange a product by mail, we recommend that you ship your package with a carrier that can provide tracking. We are not responsible for packages lost in transit without proof of tracking. Packages must be postmarked within 30 days of purchase.
Once we have received your return, we will notify you via email that your return has been received and is undergoing inspection. We will then send you a second email to inform you whether or not your return has been approved and a refund has been issued.
We offer free shipping on any order over $150 (excluding expedited shipping). Shipments are expected to arrive 3-5 business days from shipping date. Shipments are fulfilled Monday thru Friday during normal business hours (Pacific Standard Time) excluding major holidays. Please allow 2-3 business days for processing.